Accessibility Statement for Storage Kensington
Storage Kensington is committed to providing an accessible and inclusive experience for all customers, including disabled people, older people, and those using assistive technologies. This Accessibility Statement explains the steps we take to make our online information about accessible storage in the Kensington area as easy to use and understand as possible.
Our Accessibility Commitment
We aim to align our website and online services with the Web Content Accessibility Guidelines version 2.1 Level AA. These guidelines are widely recognised as the international standard for improving accessibility and usability for everyone. Our goal is to ensure that people can learn about Storage Kensington, compare storage options, and contact our team without facing unnecessary barriers.
We review our website content regularly to improve clarity, consistency, and readability. Where possible, we use plain language so that information about our storage services in the Kensington area is straightforward and easy to follow.
WCAG 2.1 AA Features
To support WCAG 2.1 AA principles of perceivable, operable, understandable, and robust content, we focus on the following features:
We work to maintain sufficient colour contrast between text and background so that content remains readable for customers with low vision or colour vision differences. Text is sized and spaced to support comfortable reading and easy zooming for customers who need larger fonts.
Where images are used to explain services or illustrate our Kensington storage facilities, we aim to provide alternative text so that key information is also available to people using screen readers or who have images switched off.
We also structure pages using clear headings and logical content order so that customers can quickly find details about unit sizes, access, and local storage features in Kensington without excessive scrolling.
Screen-Reader Support
Our website is designed to be compatible with modern screen-reader technology. We aim to use meaningful page titles, headings, and descriptive labels so that screen-reader users can move around pages efficiently. Important information about our storage options, opening times, facilities, and accessibility arrangements is presented in text rather than images wherever possible.
We avoid using content that flashes rapidly or moves unexpectedly, supporting a more comfortable experience for customers who may be sensitive to visual effects.
Keyboard Navigation
Customers should be able to navigate our website using a keyboard alone, without needing a mouse or trackpad. We aim to ensure that interactive elements such as menus, forms, and buttons can be reached in a logical order using the Tab, Shift plus Tab, Enter, and Space keys.
Visible focus indicators are used where possible so that users can see which element is currently active. This helps customers who rely on keyboard navigation to move confidently through information about Storage Kensington services, pricing, and facility details.
Ongoing Improvements
Accessibility is an ongoing process. We periodically review our website to identify issues that may impact customers with visual, auditory, motor, or cognitive impairments. When we update or add new features, we aim to apply accessibility best practice so that our information about accessible storage in the Kensington area continues to improve over time.
There may be areas of the site that are not yet fully compliant with WCAG 2.1 AA. When we become aware of a problem, we prioritise reasonable fixes in future development work.
Contact for Accessibility Requests
If you experience any difficulty using our website or accessing information about Storage Kensington, we want to hear from you. You can contact us by visiting our premises or by using the contact details provided on our main contact page. Please include the page you were using, the type of problem you encountered, and any assistive technology you were using, if you are comfortable sharing this information.
We will review your feedback and do our best to provide the information you need in an accessible format. We also welcome suggestions on how we can improve both our online experience and our physical storage facilities in Kensington to better meet your accessibility needs.




